How to Reset Windows SBS 2011 Administrator Password

/ Posted by Shirley Howard to Windows Password / Follow @Shirley Howard

A Small Business Server (SBS) 2011 Administrator account is just like any other account but uses wizards from Active Directory, which makes all tasks very fast. However, the software can give you problems while logging in, even though you remember it. This pings to the question - how to reset Windows SBS 2011 admin password? That’s the most difficult part of the entire proces. It is a secure system, which means you will need a third-party software to unlock the account without losing the photos, videos, and documents that you have on your computer. If you aren’t careful though, you will lose out on all the things that you love in your device, so it is important to choose a method that keeps everything safe.

Sure, there is another option that you have is resetting the factory settings. It is a free method but deletes all the saved information. Considering that you are running a business, you won’t be able to perform the second method. So, you will need to look at using a Windows password recovery tool, and we will talk about how you can do that.

Reset Windows SBS 2011 Password Using Windows Password Recovery Tool

You can use Windows password removal tool to recover the Small Business Server Administrator account. PassFab 4WinKey is the best software to get the job done. You can use it in two ways - remove SBS Admin account or reset its password. Let’s take a look at both of them.

Step 1. Create a bootable drive after you download and install PassFab 4WinKey on an available computer. You can choose between USB drive or CD/DVD. Do remember that you choose the right option.

choose usb

Step 2. Click on Burn. You will receive a notification after the process is complete. Eject it and insert in your locked computer. If you do not have a CD drive, you will need to buy an external CD drive so that you can complete this process.

burning process

Step 3. Take the CD/DVD/USB to your locked computer. Restart it and press F12 (if F12 doesn't work, try F2 or F8) quickly, you will get access to BIOS boot menu. Let your CD/DVD/USB to be first boot priority. Then exit BIOS and restart it again.

boot from usb

1. Reset SBS Admin Account Password

The process of burn bootable disk are the same, you only need to change the following steps.

Step 1. PassFab 4WinKey will pop up on the lock screen. In Select Windows, choose your computer’s Windows version. Select Reset your password below it. Click on Next.

select windows version

Step 2. In Manage Accounts, select your SBS Admin account username. In the section below, enter new password and hit Next.

select the admin account

Step 3. In process, the software will reset a new password. Once it is complete, restart your computer and enter into your admin account using the new password.

reset password

Also Read: Top 12 Practical Methods to Reset Windows Admin Password

2. Remove SBS Admin Account

Step 1. On the next window, a pop-up will appear on your screen. In Select Windows section, select your computer’s Windows OS version. Select remove admin account from the section below it. Hit Next.

remove admin  account

Step 2. In the next window, Manage Accounts, select the SBS admin account. Hit Next.

select sbs admin  account

Step 3. In process, the removal process will start automatically. It sets the password to blank. Once it is complete, hit Reboot. After the computer restarts, click on the admin account and hit Enter without entering any password.

process complete reboot computer

Free Way to Reset Forgotten SBS Admin Account Password

Looking to save money? While not advisable as it can mean that you will end up losing out on what you love, we will run you through this method as well.

Note: This method needs you to access the HDD drive of your computer.

Let’s take a look at how to perform the process:

Step 1. Restart Windows SBS 2011 using a bootable drive, which can either be a USB Drive or CD/DVD. It will give you access to the HDD drive.

Step 2. Boot the SBS 2011 media. Click on Next.

Step 3. Select Repair your computer. Hit Next.

Step 4. Select the installed Windows version. Hit Next.

Step 5. Open Command Prompt. You will have change directory to get access to system 32 directory. It changes your original C: drive to either D: or E: drive. To make the change, type:

  • CD D:\windows\system32\" In Command Prompt. Hit Enter.

Step 6. Change Utilman.exe to Utilman.exe.bak. To do this, enter:

  • move d:\windows\system32\utilman.exe\windows\system32\utilman.exe.bak
  • copy d:\windows\system32\cmd.exe d:\windows\system32\utilman.exe

In Command Prompt. Hit Enter.

Step 7. Press Windows + U together to open CMD.exe. If your SBS2011 Administrator account is named john, type it after the new password and hit enter.

For example - net user john xyz123

Step 8. After you reset the password, close Command Prompt. But before that, switch Utilman.exe.bak to Utilman.exe. To do that, type

  • move d:\windows\system32\utilman.exe.bak\windows\system32\utilman.exe
  • Log in using the new password, and you will be able to use all the features just as you need.


Forgetting any password is a headache, so after you create a new password, write it down on a paper and store it somewhere hidden. You won't have to go through the trouble all over again. In this article, we showed three ways you can reset SBS 2011 Administrator account password. The Command Prompt method is very technical and if you forget one step, you will be locked out of your computer forever.


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