With the technology advancing so rapidly, not only has it gotten fast, but also complicated. Although the Windows platform is one of the most reliable, it sometimes fails to cooperate with us. Due to the system being slow or crashing more often, most users would attempt to reset the PC; however, in some cases, you will be greeted by a message such as "there was a problem resetting your PC no changes were made." This message itself is more often than the initial problem itself. There are multiple ways to resolve the "there was a problem resetting your PC Windows 10" error. In this article, we would explore some effective methods to fix this issue.

there was a problem resetting your pc

How to Fix There Was A Problem Resetting Your PC

1. Check System Files

If you get any error related to PC resetting, the first and foremost step is that you perform a check on the system files. Checking the system files is an excellent first approach as it will help you ensure that the critical files protecting the windows are not damaged. It is not uncommon for the system files to get damaged. To check your system files,

  • Search for command prompt or CMD in the search bar of your windows. Using the power shell is another alternate option if your command prompt is not opening.
  • Run the command prompt and select "Run as Administrator."
  • In the CMD, type sfc /scannow, press Enter key, and wait for the CMD to complete the scan.

    run command to scan system files
  • The scan will find any damaged or missing files in your OS that may result in the "Windows 10 there was a problem resetting your PC "error, and the computer will automatically attempt to repair the file and notify the user of the result.

2. Use System Restore Point

Sometimes "there was a problem resetting your PC no changes were made" error occurs after installing an update on your Windows. Windows has a functionality by the name of System Restore Point. This feature helps you restore your Windows to a previous setting before the update. To use the system restore, you have to do the following.

  • Search for Create a Restore Point, and open it.
  • The panel that opens will automatically be on the protection tab. Move your cursor to the System Restore button. If the button is unable to click, that means that a restore point was not created.

    click system restore to fix there was a problem resetting your pc
  • Once you find a restore point, click on "Next." A restoration wizard will open, and restoration will happen. Once the restore is complete, you can try to reset your PC again.

    click next to restore system

Read Also: How to Fix Windows 10 Update KB4549951 Issue

3. Perform Startup Repair

In some cases, the user cannot access his desktop. Resetting or repairing the pc in such situations would not have been easy if it wasn't for Startup Repair. To fix the issue in the startup menu, you have to perform the following steps.

  • After turning on your computer, head to the startup menu of the Windows.
  • In the startup menu, go to the Advanced Settings. In the advance settings, you will see the Command Prompt option. Click on the Command Prompt and wait for it to open.
  • In the command prompt, you have to type in the following commands.

    Wmic localdisk get deviceid (press enter)

    Volume name (press enter)

    Despription (press enter)

The above steps will lead you to the list of drives. Select the drive that has system files and type the sfc /scannow command. This will perform a test on the drive and repair any damaged files that may result in the PC resetting error.

4. Disable and Enable reagent

Your Windows operating system has a reagent file that handles your computer's recovery. When your computer doesn't boot normally, the computer uses the help of the reagent file. In most cases, disabling your reagent may resolve the Windows resetting error. Here's how you can disable the reagent:

  • Open the CMD from the search bar and select "Run as administrator."
  • In the command prompt, enter the following commands.

    Reagent /disable Reagent /enable
  • After these commands are finished executing, try resetting the PC.

5. Rename System Registry

The damaged system32.exe file also has a culprit for the "reset this pc there was a problem resetting your PC." The best way to resolve this issue is by renaming the system registry. This process can be attempted without accessing your desktop in the following ways.

  • Open the command prompt for the advanced settings. (as explained in the above steps)
  • Type the following command:

    cd %windir%\system32\config (press enter)

    Ren system system.001 (press enter)

    Ren softare system.001 (press enter)

  • Exit. (press enter)

Following the above steps will eliminate the possibility of resetting errors due to faulty system32.exe files.

6. Create a Recovery Drive

The next solution is to boot through a recovery drive. To do that, you need to perform the following steps.

  • Insert a USB and go to Recovery Drive software.
  • Tap on Create Recovery Drive in the software.
  • Select the USB drive and press Start.
  • After creating the recovery, boot the system using the recovery in the USB.

This process will resolve the issue; after which you can perform you can reset the Windows.

7. Reinstall System

The ultimate solution to all the above-stated problems is installing a new system or Windows. The PassFab for ISO makes you install new windows in the easiest way possible. PassFab for ISO will not only help you download the ISO file, but also help making your device bootable super easily. You can do that using the following steps.

  • Install and run PassFab for ISO.
  • Download the system ISO file from the interface or import your local ISO.

    download or import iso file
  • Plug in your USB and select it. Click Burn.

    select usb to create a bootable device
  • Once done, restart your computer. Press F12 to enter Boot options.

    burened the usb successfully
  • Select Boot from your USB.
  • Follow the instructions to install system.

FAQs: You May Want to Know about "Windows 10 There Was A Problem Resetting Your PC"

Q1: Why does it say There was a problem resetting your PC?

However, there can be several reasons; the most common one is damaged files due to some malware attack.

Q2: How do I factory reset Windows 10?

Open Windows settings and select Update and Security.

Go to the Recovery option in the sidebar and select Get started under the Reset this PC option. It will ask you whether you want to keep your files or not; after choosing that, click Reset.

Q3: What is the difference between factory reset and hard reset?

A factory reset returns the system to its original state by deleting all the user data and applications. Hard reset means resetting the hardware components in case of some function not being performed correctly.


The procedures mentioned above for you to fix “There was a problem resetting your PC”. However, if they do not work for you, you can always use the PassFab for ISO software, create a bootable device, and install a new Windows OS.

PassFab for ISO box
  • Support Windows 10, Windows 8.1, Windows 8, Windows 7, etc.
  • Support USB of various brands, such as SanDisk, Kingston, etc.
  • Support burning ISO to USB flash drive, CD or DVD-ROM
  • Support GPT and MBR partition types