Lenovo has always presented and guaranteed quality products, and it is one of the leading companies for laptops in the market. Their laptops have always had the best features at very affordable prices. However, some Lenovo users have reported some problems they have been facing with their laptops, such as the battery not being charged, overheating, hanging PC etc. But in this article, we will address a common issue, i.e., Lenovo blue screen Windows 11/10/8.1/7.
Part 1: What is Lenovo Blue Screen?
A blue screen with a sad face that appears when either you are working on your computer, updating the Windows OS, or booting up your computer is known as the blue screen, stop error, or a system crash. This blue of death appears when some critical error occurs, and the Windows system fails to handle it.
It usually has a stop code through which you can determine the cause of the issue, but sometimes it shows a different stop code each time the blue screen appears.
The situation becomes quite frustrating when you can not determine the cause of the issue. However, you can get rid of Lenovo blue screen easily by following the methods proposed in this article.
Part 2: Why is my Lenovo Blue Screen?
There is a variety of reasons why you are facing a Lenovo laptop blue screen sad face problem, some of which are as follows:
- Outdated or corrupt device drivers
- Pending Windows updates
- Corrupt system files
- Corrupt system registry
- Misconfigured BIOS settings
- No space in the system disk
- Damaged hard disk
- Virus or malware
Part 3: What is the Symptoms of Lenovo Blue Screen
When you face a blue screen error, you do not see a regular desktop with a taskbar on the bottom, a background image, or icons. Instead, the symptoms through which you can determine that you are facing a Blue Screen of Death (BSoD) include:
- A solid blue background with a sad face on it.
- An error message states, “Your PC ran into a problem and needs to restart: we’re just collecting some error info, and then we will restart for you”.
- A stop code that might look like 0xc00000021 or DRIVER_IRQL_NOT_LESS_OR_EQUAL.
If you see any or all of the above symptoms, you may need to troubleshoot your PC to resolve the Lenovo laptop blue screen error.
Part 4: The Easiest Solution to Lenovo Blue ScreenSolved
If you want to resolve the Lenovo blue screen issue without taking any risk to your privacy and security, here is the ultimate solution for you, i.e., PassFab FixUWin. The PassFab FixUWin is an incredible Windows repairing tool specifically programmed to resolve any issue you might be facing with your Windows operating system. Be it a system crash, blue screen or black screen, computer sutck on loading screen or welcome screen, this amazing tool has got your back in every situation. You can use it no matter your lenovo laptop can boot or cannot boot as it will burn a recovery image environment. Here is how you can use this repairing tool:
- Download and lauch it. Insert a USB. Click “Create boot disk now”.
- Choose your USB drive and system version and click Next.
- Switch to the problematic PC. Insert the bootable USB.
- Reboot the computer while pressing the boot key constantly to enter into boot menu.
- Set your bootable USB on priority, save the setting, and exit.
- Click Automated repair.
- After the repairing process completes, click Restart.
This way, you can resolve the blue screen error on Lenovo ThinkPad using the most robust tool in the market.
Part 5: Other Solutions to Lenovo Blue Screen
The Blue screen error in Lenovo can be caused by faulty hardware or software and can be challenging to resolve. If the above solution is not feasible for you, here are some other ways that you can try to resolve the issue:
1. Remove External Hardware
If your PC crashed during the installation of an update, there might be some external hardware that conflicts with the OS. To avoid the issue, you can try removing all the external hardware devices, such as the secondary monitor, external keyboard, printer, scanner, external storage devices, etc., and installing the updates.
The only peripheral devices needed to install the updates are a monitor, mouse, keyboard, and a stable Internet connection. So, try removing all the peripherals except these 4 and install the Windows updates.
If any hardware were causing the issue, you wouldn’t see the BSoD anymore.
Situation 1: If you can Boot Windows
2. Perform System Restore
Performing a system restore will reset all your PC settings to default, and you will have to set everything from scratch. The system will remove any recent changes. Here is how to perform a system restore on Windows 7/8/8.1/10/11:
- Go to the Start menu and restart your computer while holding down the Shift key.
- When you see the Choose an option screen, click on Troubleshoot and Advanced options.
- Click on System Restore.
- Select a Restore Point (if any). Click Next to start the system restore.
Now the Windows system will remove all the updates, software, or drivers installed after the recent updates and restore the system to the previous state. After restoring, you can reinstall any updates or programs.
3. Check for Updates
If any pending OS updates are causing the Lenovo blue screen with cursor, checking for and installing any pending updates can resolve the problem
- Open Settings app.
- Click Updates and Security.
- Click Check for updates.
After some scanning, any available updates will be displayed on the screen.
The updates will be downloaded and installed. You can now restart your computer and use it. Hopefully, it will function normally this time.
4.Redownload Installation Files
When you upgrade a device version through Windows updates, the new files may damage the installation files while downloading. In such case, you should remove the previous installation files using Settings and redownload them to resolve blue screen problem:
- Open Settings app and click System.
- Go to Storage and click Temporary Files.
- Uncheck any pre-selected items and select only “Temporary Windows Installation Files”.
- Click Remove Files.
5. Reset BIOS
The corrupt or misconfigured BIOS settings usually cause trouble. You can try resetting BIOS in an attempt to resolve the Lenovo BIOS update blue screen error:
- Restart your laptop and press the F2 key as soon as the Lenovo logo appears.
- Now, when you see the BIOS settings screen, switch to the Advanced tab.
- Set the SATA mode to ACHI.
- Press F10 to save settings and auto-reboot the PC.
The system will automatically reset the BIOS on startup.
6. Restore your PC
Restoring the PC will undo all the recent changes you made to the system. Here is how to perform a PC restore:
- Open Control Panel.
- Type Recovery in the search box in the upper right corner, as shown in the following image:
- Click Open System Restore.
- Now follow the instructions on the screen to complete the restoring process.
The system will perform the restore and will restart your computer automatically.
Situation 2: If you cannot Boot Winodws
7. Start in Safe Mode
If your Windows fails to boot in normal mode, you cannot try the above methods. So, you can boot your computer in Safe mode to resolve the blue screen issue. The Safe mode allows you to access only essential files and drivers and does not let you perform any actions as an administrator. Here is how you can boot your Lenovo Thinkpad in Safe mode:
- Restart your computer at least three times by pressing the power button each time you see the Windows logo.
- Go to Troubleshoot -> Advanced options and choose Startup Settings.
- Press F5 to enable the safe mode.
After three attempts, it will enter in Windows Recovery Environment.
After entering the safe mode, you can easily use all the methods mentioned in this section.
8. Use Startup Repair
The Startup Repair tool can resolve many problems that prevent Windows from starting up properly, such as missing or corrupt startup files. You can perform the startup repair as follows:
- Boot your computer with Windows Installation Media and click the Repair your computer link in the lower left corner.
- Go to Troubleshoot, then Advanced options, and click Startup Repair.
The Windows system will automatically detect and fix any found problems or corrupt startup files or settings.
Lenovo Blue Screen of Death Windows 10/11/8.1/7 error has been reported by many users and is among common problems. However, the company brand has nothing to do with this. Such problems can occur in any PC. They are usually caused by faulty hardware or software and can be resolved very easily by simple steps. This article has proposed an updated list of ways to fix Lenovo blue screen error. Using PassFab FixUWin is the best yet most recommended of all the mentioned methods.